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Future AI-assisted learning

CandleCraft Academy may integrate AI in a careful, human-centred way — for example suggesting class levels from a short questionnaire, or helping staff draft replies that are always reviewed by a Product Owner before sending.

Principles

  • No automated decisions about enrolment or refunds without human review.
  • Customer data used only for stated purposes and consistent with privacy requirements.
  • Transparent communication when AI tools assist content or messaging.

Technical direction

A future integration could call a provider API from the server (never exposing secret keys in the browser), log prompts and outputs for audit, and keep enquiry replies editable by staff before they are sent.